Free
$0 / month
No credit card.
- 100 AI replies / mo
- Policy FAQ answers
- Storefront chat
- Email capture if stuck
PLANS & SETUP
Plans for your store
Start free with 100 AI replies a month.
BILLING
Pro
$21 / month
Or $205 / year.
- 500 AI replies / mo
- Order lookup
- Return eligibility
- Everything in Free
Growth
$56 / month
Or $540 / year.
- 2,000 AI replies / mo
- Order lookup
- Return eligibility
- Everything in Pro
Counts AI replies (resets monthly, UTC). Lookup is read-only. Full pricing
01 / FEATURES
Everyday questions.
Handled with context.
Answers from the policies you already publish.
✦
Answers from your store’s rules.
Shipping, returns and FAQs you provide — used as the basis for every reply.
Can I return an item?Unused items can be returned within 30 days.↗ Example return policy
◎
AI-powered replies
After-hours answers from your policies. Free includes email capture.
▤
Policy knowledge
Shipping, returns and FAQ content you save.
◌
Order lookup
Live order status for shoppers. Pro and Growth.
↺
Return eligibility
Checks returns against your rules. Pro and Growth.
02 / PRODUCT EXAMPLE
Don’t just watch.
Try a sample answer.
Pick a question to see how the widget answers on an example store.
Store chatUsually instant
Scripted demo with sample policies — not a live AI connection.
03 / HOW IT WORKS
Simple setup.
Useful answers.
Works from the policies your store already publishes.
01
Add your store policies
Save shipping, return and common FAQ information.
02
Enable your store chat
Give customers a visible place to ask questions.
03
Answer common questions
Replies from your policies after hours.
GETSHOPREPLY / SETUP EXAMPLE
▤ Shipping policyProcessing time · Tracking instructions
▤ Return policyExchange eligibility · Return window
✦ Store chat readyAnswers use the policy information above
READY WHEN SHOPPERS ASK
Your customers have questions.
GetShopReply has answers.
Start free. Upgrade when you need order lookup.