Step 1 of 6
Tell us your store URL. We’ll help you set up AI support in a few steps.
Use your public store homepage.
Paste links to pages shoppers already see — shipping, returns, FAQ. We’ll read the public text.
We only read public pages you paste. We don’t crawl your whole site.
Edit anything that looks wrong. Remove pages you don’t want.
No answers yet. Go back and paste a page, or add Q&A by hand.
Ask like a shopper. Fix answers before you put chat on your site.
Enter a valid email.
When replies look right, continue to install.
Install the widget. Shoppers can message you even before AI is on.
Paste this snippet before the closing </body> tag on every page.
Copied
Install the GetShopReply app, then turn on the app embed in Theme settings.
On any HTML site, paste the snippet just before </body>. On WooCommerce, use Appearance → Theme File Editor → footer.php and paste it before wp_footer(). Publish the theme, then hard-refresh the storefront.
Shopify uses the app embed instead of the snippet. The Your website tab is the path for independent stores.
When this is on, GetShopReply answers with your approved knowledge.
Off — chat still collects messages for you; AI won’t reply.
You’ve used this month’s Free replies. Upgrade to keep AI on, or wait until next month.
Pro and Growth can look up orders and check return or exchange eligibility.
Teammate invites come later.